The Lafayette Hotel by Luxurban - Admin

Business/Employer Name: The Lafayette Hotel by Luxurban

Website: http://www.lafayettehotelneworleans.com/

Hiring for:: Admin

Available Position/s: General Manager

What is your starting pay?: $60,000 plus depending on experience

Do you offer other employee benefits? If so, please list them here.:

Job Requirements: To empower our front line, LuxUrban Managers are responsible for owning all aspects of the hotel operation, including but not limited to the performance of (1) revenue via the management of occupancy and rates; (2) guest satisfaction and guest review scores, guest reward program sign ups, and property brand recognition; (3) labor cost, employee experience, and teamwork; (4) inventory and supply costs; and (5) repairs and maintenance
• Managers work cross functionally with corporate Operations, Human Resources, Sales and Reservations, Procurement, and Engineering, as well as the property owner to ensure the hotel and team are equipped and able to deliver on guest and company expectations
• Oversee daily arrivals and departures
• Greet and build relationships guests
• Recognize guest loyalty/VIPs with personalized notes or amenities
• Resolve guest complaints and respond to guest reviews
• Manage against targets for revenue, labor costs, and similar metrics
• Promote the hotel in the local community
• Work with corporate Sales and Marketing to execute promotions/campaigns to maximize occupancy and rates
• Post job ads/requests to job boards and/or union portal
• Interview candidates and make hiring decisions
• Create/post employee schedules
• Coordinate and oversee day-to-day hotel operations
• Create and maintain a positive and productive work environment
• Identify knowledge gaps and work with corporate Human Resources to provide training
• Work with corporate Human Resources to create incentives for employees
• Communicate with vendors or contractors for repairs and supplies
• Work with corporate Procurement to place supply orders
• Ensure compliance with cleanliness, safety and security standards

Do you consider your organization to be an equitable place to work? (Why or why not?) What supports are in place for your employees?: Paid Weekly
• BENEFITS
• 5 days paid Vacation
• 7 days paid Sick Leave
• 9 days paid Holiday
• Health Insurance
• Hotel Room Discounts
• Paid time off

Contact Name: Margarita Garcia

Contact Email: margarita@luxurbanhotels.com